The learning and training provided is very informative. Overtime is mandatory based on a roster or when there are storms. Poor coaching - training was good, but the coach I had was difficult to work with. Eversource is such a bad place to work. You can view your service requests/work order status after entering your service request/work order number and town. Each of Eversource Electric’s three service territories provides specific towns with gas and electricity. Eversource Energy is an Equal Opportunity and Affirmative Action Employer. We support approximately 4 million Electric, Natural Gas, and Water utility customers across CT, MA and NH. How long til after interview do they call with job offer? Many scam artists threaten customers in person, over the phone and online with disconnection of their electric or natural gas service if they don’t make an immediate payment. If you participate in paperless billing, you'll find your account number on the Account Overview page when you log into your account. Or, they can call the Electric Service Support Center at 800-362-7764 , Monday through Friday between 7 a.m. and 4:30 p.m. 67%say women are treated fairly and equally to men. Eversource needs the following information, listed on the contractor worksheet. Another tactic is to offer a bill credit or discounted rate if a customer provides their account number or other information. Learn more about evaluating and choosing alternate energy suppliers and see current offers available from suppliers . Learn more about evaluating alternate energy suppliers and see current offers available from suppliers. Worked in the call center. If you get an opportunity to interview for another position within the company, you will be rejected but never notified and will get no feedback. How many vacation days, sick days, and floating holidays does a new hire get? To provide you with the best experience possible and ensure we are presenting the correct information to you, our website requires customers enter a ZIP code for their service address. Great company to work for. Best part of working for this company is it has decent pay and benefits, Management is not good, a lot of required overtime in bad weather. Investigates and reports on late gas emergency responses. Mandatory overtime does happen but most don’t mind it. Eversource Energy is the largest Energy delivery company in New England. Eversource Energy is a Fortune 500 Energy company that does it all for customers across many states, including Connecticut. If this is a life-threatening emergency, please move to a safe location and call, If you are experiencing a gas emergency, please immediately move to a safe location before calling us at. Please also call us to report any potential scam activity or if you believe you are the target of improper solicitation. Learn about Eversource Energy culture, salaries, benefits, work-life balance, management, job security, and more. Mitch Gross, of Eversource said crews were being brought in from Massachusetts to help. Great benefits. They are an unethical company and really need to be investigated for their treatment towards employees as well as customers. Tariffs Gas Tariffs & Rules Approved regulatory documents reflecting Eversource tariffs, riders and adjustments applicable to retail gas service. You can view your first bill online 30-45 days from the day your service started. Eversource plans to have service restored to a majority of customers by 11:59 p.m. on Wednesday, Nov. 4, Eversource urges customers with a gas outage issue to contact (877) 944-5325. Apply at your own risk. say women are treated fairly and equally to men. Eastern Massachusetts – Electric & Gas: 02090, Eastern Massachusetts – Electric Only: 02115. Example ZIP codes from across our service territory are provided below. Deliver superior service to our customers, both internal and external, in a reliable, attentive, courteous, quality, proactive and timely manner; Worker Type: Regular. The project took three years to complete and, according to Allain, homeowners located along new extensions of mains often take months or even years to convert their service. Eversource provides services to 1.5 million people across three states to both residential and business clients. You can contact the customer service representative of Eversource calling Eversource's helpline phone numbers. Room to grow and advance within the company. Lots of overtime opportunities though so if you are looking to make extra money this is a plus! Mail: Eversource ESSC, PO Box 2985, Hartford, CT 06104-2985. Eversource representatives always carry company-issued photo identification and will always provide it when asked. Great pay but good job only if you have no family life or personal obligations. The gas system was isolated and made safe, Eversource said in a release. It's like a never ending episode of Grey's Anatomy where everyone is having sex with everyone just with less pay. Please call our Business Center at 800-340-9822 to start service. We work hard at Eversource. Focus on the Customer . You WILL be monitored, even in how you use the restroom. To create an order to install, remove or upgrade an electrical service online, please click here. Fax: 877-285-4448 Smell Gas? Sign up to receive timely outage and restoration alerts via text, email, or phone. Continue to call 1-800-688-6160 to reach customer service. You can pay your bill online, on the phone or in person. 877-944-5325 Outage Alerts & Notifications Stay in the know. Do Eversource employees carry a badge with them at all times? P.O. Eversource Energy is an Equal Opportunity and Affirmative Action Employer. What shifts does Eversource offer in the call center department? Do they do a hair follicle, urine test or both for the hiring process? The compensation package was great. What should I do if I feel I’ve been scammed? DERBY, CT — Eversource made progress in fixing the natural gas outage in Derby and Ansonia. You also get paid vacation and sick time. Learn more about why Eversource trims trees. See more Eversource Energy reviews by job title, Career recommendations for Customer Service Representative, Explore information on salaries, job satisfaction, skills and more, Popular locations for Customer Service Representative in US. What information is required to initiate a request for new service? EEO Statement. What types of scams should I look out for? How do I submit my I.D. Eversource Energy is an Equal Opportunity and Affirmative Action Employer. Eversource Energy is the largest Energy delivery company in New England. Number of Openings: 1. 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