And now they are saying that the refund is processed on [redacted] October. Response: Sincerely. Do you agree with Manhattan Mini Storage's TrustScore? We have different moving options depending on the size of the move. We make our customers lives easier – they speak to us and realize how convenient we make the whole process and by the end of the conversation they are relieved to have found the best solution for their situations. I requested a prorated refund in the amount of $131.50 for vacating 1/2 a month early. Use RevDex to. Wow. My apology if that was not the case. Per their request, I removed my belonging from the storage unit and closed my account on August [redacted], 2013. We provide full service Moving & Packing teams to get your belongings safely packed, moved & delivered to your Manhattan mini storage room. Sincerely, Review: This company put parameters in place in order to gauge money out of it's clients. Manhattan Mini Storage and its affiliates provide a full range of products and services to meet your storage and moving needs. Manhattan Mini Storage. I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. We make our … You can use this service for a few days while waiting for a new home to be ready, over a couple of months, or even longer if your circumstances change. I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because: You can rent one of our rooms long term or take advantage of the month to month rentals available for our facilities - … New York, NY. We will pick your items up, load them into our truck, take it to the storage location & load it into your new storage unit. Miami-Dade County School Guide ... Atlanta best of the web brooklyn storage chicago storage customer reviews customer stories Dallas dallas … $40,500 a year. Manhattan Mini Storage & Edison ParkFast. They arrived late and it interfered with our work schedule and we had to end-up taking time-off from work despite all the agreements on a set time of arrival. ---------- Forwarded message ----------From: Larry Morley <[email protected]>Date: Wed, Aug 19, 2015 at 9:38 AMSubject: RE: COI & WKRS COMPTo: Aik Wye Ng <[email protected]>Hi Aik, I do apologize for the inconvenience that you experienced. To Whom It May Concern, Please note: should you decide to move forward with closing this account early, please be sure to visit the facility, remove your personal locks and inform the front counter so that we can properly close your account and provide you with a receipt. The guest check was mailed to him back on 03/**/14. You can contact me here at anytime. I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. which was collected by [redacted] (###-###-####). If you can provide letters addressed, emails sent, or numerous voicemails left, we will re-consider my complaint.Desired Settlement: We will drop this case entirely and not pursue legal recourse for lost property inside storage unit https://www.mapquest.com/.../manhattan-mini-storage-289001654 Please have [redacted] contact Jason B[redacted] @ ###-###-####RegardsRoosevelt S[redacted]VP of Operations Support, Description: STORAGE-HOUSEHOLD & COMMERCIAL, Address: 520 8th Ave *.16 James Flood returned call to MMS stating he was at work and that he would contact us the next day to discuss the matter[redacted] stated that Manhattan mini storage took 1 week to process the payment. If all the fees I ever paid are not refunded to me can the Attorney General of the State of New York please investigate this company or can Channel 4 news do a story about their entire operation?Desired Settlement: REFUND AND APOLOGY!!!!! Manhattan Mini Storage charged all the fees in accordance with our contractual agreement with the based on … Sending me the check like what was agreed to would be fine also. What a coincidence. They enticed us to sign a long-term contract with their company with the promise of a moving component. They are going to probably jive you something about sending it to the wrong address again because that is what they plan on doing to keep the money in their checking account. I talked to several people and they told me that the checks will be sent on [redacted] October. Consumer Check # [redacted] = $20; Check # [redacted] = $220 [redacted] was emailed on 10/*/13 and was provided with a copy of his signed discount rider; below is a copy of said email. Response: When we booked the moving component we were promised an arrival time of 9:00 am but they movers did not arrive on time despite repeated calls. Sincerely. 24-Hour Storage Units; Active Duty Storage; Boat Storage; Car Storage; Climate-Controlled Storage; College Storage; Full-Service … It taught me how to provide good service and get paid to maintain my way of living. It's clean and safe. If the locks to the storage unit are broken or opened I will be looking into what legal action can be taken on my behalf for any damages that I will sustain as a result of my confidential legal paperwork & personal identification being compromised by the viewing,recording or selling of these documents,files,etc. ... CubeSmart Awarded Best Customer Service by Inside Self-Storage for 2nd Consecutive Year. For the past 90 days I have not been contacted by MMS.Desired Settlement: I would like a refund for the $48 deposit and a pro-rated refund for the month of April, for a total of ~$90. Regards,Roosevelt S[redacted]VP of Operations, Review: Once again, Manhattan Mini Storage has hit me with a totally ridiculous fee. Manhattan Mini Storage in New York, NY 10013 - (646) 786 -7203. We make our customers lives easier – they speak to us and realize how convenient we make the whole process and by the end of the conversation they are relieved … Response: Voice your opinion today and hear what 104 customers have already said. Response: Sincerely,Larry S. MorleyDirector of SalesManhattan Mini StorageEdison ParkfastEdison Properties520 8th Avenue, 19th FloorNew York, NY 10018212-STORAGE212-786-7243Office: 212.631.5916Fax: [email protected] www.manhattanministorage.comhttp://www.parkfast.com/http://www.edisonproperties....⇄. “ Donna, the Assistant Manager, is one of the most competent customer service professionals that I've ever come across.” See all Manhattan Mini Storage reviews Capital City Movers NYC. Business [redacted]: Please contact Manhattan Mini Storage directly and/or use the appropriate means of communication to file a formal complaint. Manhattan Mini Storage - 61 Reviews - Self Storage - 543 W 43rd St, Hell's Kitchen, New York, NY, United States - Phone Number - Yelp. Categories a bit pricey but worth it for convenience and access. I can bee contacted at the email above or at ###-###-#### Business PROFESSIONAL SERVICE WITH QUALITY AND CUSTOMER SATISFACTION. Was this review helpful? Find and reserve self-storage units on SpareFoot.com Show Menu. Manhattan Mini Storage & Edison ParkFast. However . However, in lieu of this complaint we have made the decision to remove the phone number from our database and hopeful end the calls that are being made to that number. All new customers get a free move, either by way of our free Storage Taxi or our professional team of movers. They only send you the bill after it's late and they've tacked on a $20.00 late charge and when you go pay your bill on line it doesn't accept your payment amount it always wants more. We request removal of this complaint from our profile. Review: business is constantly calling me looking for a rashia f[redacted] when I have told them many time there is no rashia f[redacted] at this number but the call continue to roll in very unprofessionalDesired Settlement: please do not ever call me again We have fulfilled our obligation. To find the 24 best storage units in Staten Island, we reviewed the amenities, features, and customer reviews of all 228 facilities in the area. She received a bill from collections agency for approximately twice the rate she owed due to declined credit card ($407.13 to be exact). Many reviewers have praised Manhattan Mini Storage's customer service. Several months prior to the expiration of my storage unit contract, MMS notified me that they were moving and our agreement would be nullified on 4/**/2013. Most people like myself are too busy and just pay the fines and charges, but even for Manhattan Mini, this is excessive and too much too take. Menu & Reservations Make Reservations . Customer Service That Shines. Maybe they can send the money to my phone number. VIEW WEBSITE. At Manhattan Mini Storage we pride ourselves in offering the best quality service in the industry some of which include a state of the art secured facility, free storage taxi, free off street parking, free package acceptance, friendly staff on site and we're even open 24 hours, 7 … Some have commented on how safe they feel their belongings are. [redacted] was never contacted once by phone, email, or letter asking for a new credit card number. Yes 1 No 1. Consumer They sent it to the wrong address twice? I have requested the documents,files,etc. The Customer Service Center is usually the first point of contact for many new customers – with the mantra of “every call matters.” For Manhattan Mini Storage, they assist customers seeking storage, answer any and all storage inquiries, and schedule the Free Storage Shuttle, while simultaneously serving as advisors for Edison ParkFast’s monthly parking customers. They were supposed to return my deposit by sending me a check in the mail in 10 days. Review: This place will not return my deposit. This complaint has been forwarded to your facility manager, Nicholas A[redacted]. 104 people have already reviewed Manhattan Mini Storage. This website is AudioEye enabled and is being optimized for accessibility. as the contents of the unit far exceeded what has been lost and will be refunded. Manhattan Mini Storage. I expect expedited delivery of these generous ter**, Report. Types of Storage. 331 Self Storage Manager jobs available in Manhattan, NY on Indeed.com. Itis NEVER our intent to confuse or mislead our customers, and in reviewingyour account and the agreements signed by you, we feel that we were more thanclear on the terms and conditions of your specific deals. Manhattan Mini Storage charged all the fees in accordance with our contractual agreement with the based on the payment history. You have the ability to end said agreement earlier by paying the early termination fee of $25 in addition to paying back the $51 discount for each month received as a result of the terms of the agreement not being met. The inconvenience - please let me know if there ’ s anything else we need to provide to close case... Piece of mind with movers you can trust was not related to system not allowing it,! Removed the $ 76 moving fee the Storage solution for over a million New Yorkers with units spread the... 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